HG STAFFING HAS IMMEDIATE OPENINGS FOR IT/Network Support Center (NSC) Tech

2nd shift 2:30 p.m. - 11:00 p.m. ($15.00/hr)

HG Staffing is seeking two individuals experienced in customer service, computer,

and/or troubleshooting skills to work in Ben Lomand’s 24/7 Call Center. Work

schedule includes every other weekend off and holiday rotation schedule.

Dependability and flexibility are a must.

Essential Job Functions and Requirements:

1. Handles a variety of customer calls and offers support for all products and services available.

2. Provides technical support over the phone, gathers relevant customer information, and establishes customer relations through offering support for Broadband, video, voice, and security services. Responsible for assisting customers with diagnosing software and hardware problems. Will provide information regarding issues affecting speed and connectivity to broadband services. Assists customers in resolving basic issues with their Web browser or email accounts.

3. Perform data entry to build accurate customer service history.

Education and Experience:

High school diploma or equivalent.

Customer service and computer skills are a must. A+, Network + and/or Security + Certifications are beneficial but not required.

Must apply IN PERSON or ONLINE at www.hgstaffing.com with resumé

OR IN PERSON AT:

HG Staffing

119 West Main Street Suite 3

McMinnville, TN 37110

Call (931) 474-1300 for more information.

Pre-employment drug testing and background check required prior to employment.

EOE.

Work Location: In person at Ben Lomand office

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: No less than 40 per week

Benefits:

Dental insurance
Health insurance
Referral program
Vision insurance

Schedule:

Evening shift
Monday to Friday
Rotating weekends

Ability to Relocate:

McMinnville, TN 37110: Relocate before starting work (Required)

Work Location: In person

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