We are seeking a Jr. Security Analyst to join our HQ team at TekSynap. This Jr. Security Analyst is responsible for assisting in maintaining the continuity of IT security services for all TekSynap end-users by providing the technical expertise, support, intelligence, attention to detail, and customer service to achieve timely resolutions to requests, incidents, problems, changes, and releases.
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at www.TekSynap.com.
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The safety and health of our employees is of the upmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here.
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RESPONSIBILITIES
- Monitor and respond to incidents and alerts from Microsoft 365 Defender and Azure Sentinel.
- Monitoring, updating, patching, troubleshooting, and optimizing laptop and systems.
- Maintaining local server room, network and infrastructure consisting of Cisco and Juniper network equipment.
- Remote monitoring, troubleshooting, patching/maintenance of offsite datacenter assets using RDP, Cisco AnyConnect VPN, and Azure Portal.
- Collaborating with (getting help from or providing help to) subject matter experts on the IT team.
- Configuring, maintaining, and updating images to laptops to comply with security standards.
- Managing the front line for inbound support requests to receive, triage and facilitate resolution to incidents for internal customers. Elevates when necessary.
- Maintaining an operational knowledge of the latest Microsoft 365 and Azure security features, best practices, and system/application configurations.
- Assist in the implementation of vulnerability management procedures.
- Performing steps in the IT on-boarding process for new employees.
- Assisting with development and documentation of new and existing policies, procedures and processes for IT systems and workflows, track issues via ticketing system.
- Maintain inventory database, including making corrections and entering data when necessary,.
- Generate various reports as required.
- Support organizational design and definition of change roles and responsibilities.
- Support communication efforts across the organization.
- Periodically engage vendor support personnel to achieve fixes for complex problems.
REQUIRED QUALIFICATIONS
- Entry to Mid-level knowledge of Microsoft 365 and Azure Security concepts: Azure Sentinel configuration (Data Connectors, Logic App Playbooks, Workbooks), Power Automate, SharePoint Online, Defender ATP, Cloud App Security, Conditional Access Policies, Attack Simulations, Intune, Exchange Online administration (Mail Flow Rules, Message Trace etc.).
- Ability to understand basic KQL (Kusto Query Language) queries.
- Mid-level knowledge of server OS concepts: Active Directory account creation and maintenance, OU and Security Group management, Group Policy configuration, DNS records management, file/folder/share permissions.
- Knowledge of security best practices and procedures.
- Excellent communication skills to include patience, tenacity, and follow-through in tracking, troubleshooting and bringing to resolution internal customer support requests.
- Ability to explain computer concepts/procedures/policies to non-technical internal customers; collaborate and coordinate with members of other teams to track, isolate and resolve technical issues.
- Strong task management skills, including the ability to prioritize, triage, resolve and escalate in an efficient and effective manner.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Restion, VA
- Type of environment: Office setting
- Noise level: Medium-Loud
- Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
- Amount of Travel: Less than 25%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
Legal right to work in the United States
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
