Security Operations Center (SOC) – Critical Client
Schedule/Status: Full–Time (Thursday-Monday) –
Mandatory rotating schedule every 6 months
Compensation: $24.96 / hr. + Benefits
Location: Tempe, AZ
Setting: Corporate Headquarters – Security Operations Center
Benefits Package: We offer the following benefits that include, but are not limited to:
- Professional Training and Career Development
- Continual Training and Personal Development
- CPR/AED/First Aid Training – Provided free of charge
- Longevity Bonus Paid Twice Per Year
- Direct Deposit
- Paid Sick Leave
- Paid Vacation Time – after 1 year
- Health, Dental, and Vision Insurance – after 90 days
- Employee Assistance Program (EAP)
Position Summary
We are looking for an enthusiastic Security Operations Center (SOC) Officer to join our team in Tempe, Arizona. As a Security Operations Center (SOC) Officer, you will be dedicated to safeguarding one of our largest client’s properties by responding accordingly to alarms and emergencies.
As the Security Operations Center (SOC) Officer, you will need a strong commitment to security rules and knowledge of all hazards and threats to safety. In addition, you will be responsible for supporting and administering corporate safety programs and initiatives to ensure team members' safety. The goal is to create and preserve an environment where employees, visitors, and vendors are safe and well-protected.
Essential Functions
- Partner with the Operations department, various leaders, and other functional departments regarding operational matters.
- Communicate effectively with team members and staff; write concise, detailed, and legible reports; work with various programs and Software efficiently.
- Provide exceptional customer service to our clients.
- Ability to work in a team-oriented environment with the ability to work independently.
- Coordinate staff when responding to emergencies and alarms.
- Review reports on incidents and breaches to identify the root cause and systemic issues.
- CCURE, Genetec, and viewing camera footage.
- Ensure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate.
- Ensure all required reporting and contract compliance requirements are met.
- Enforce corporate policies outlined in the employee handbook, executive memos, post orders, and standard operating procedures.
- Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures to ensure that staff members understand and comply with applicable laws, regulations, policies, and procedures.
Minimum Qualifications
- Outstanding interpersonal and communications skills required.
- Previous experience in either contract security, military, law enforcement, or corrections.
- Ability to work in a team-oriented management environment with the ability to work independently.
- Previous SOC experience.
- Ability to manage multiple priorities, complicated situations, a diverse team of employees, and client requirements on an ongoing basis.
- Capable of exercising sound judgment, following instructions, and assimilating necessary specialized training.
- Microsoft Office (Excel, Word, Outlook, Teams) proficiency.
Corporate Requirements
- Must possess a valid AZ Unarmed Guard Card
- Have a valid Driver's License and a clean driving record.
- High School Diploma, G.E.D., or equivalent education.
- Must be able to pass a background check and drug screening.
About Us
We are a leading provider of contract security services and total solutions for clients throughout the Southwest United States. We differentiate ourselves from the competition by providing contract security professionals who embody our core values of integrity, reliability, and professionalism.
We'll provide you with all the tools you will need to be successful. In addition, we offer competitive wages, bonuses, incentives for operational success, and an inclusive work environment where you are treated with the respect a security professional deserves.
EEO Statement
We are an equal opportunity employer. We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran following applicable federal, state, and local laws.
