About Us!

Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety.

We are passionate about our mission to protect every child, every school, every day!

About the Role

As the Security Analyst at Raptor Technologies, you will report directly to the Director of Information Security and act as the subject matter expert for security operations for the business. You will play a critical role in safeguarding Raptor Technologies' information assets and infrastructure. Your primary responsibility will be to lead the MDR function in monitoring, detecting, and responding to security incidents from multiple sources but primarily Azure Sentinel.

Responsibilities:

Lead the MDR function, providing direction, guidance, and support in monitoring and responding to security incidents.
Develop SOC processes, procedures, and protocols to ensure efficient and effective incident detection, analysis, and response.
Develop and maintain incident response plans, playbooks, and procedures to facilitate rapid and effective incident handling and resolution.
Collaborate with internal teams and external partners respond to security incidents in a timely and appropriate manner.
Monitor security alerts and events from various sources, investigate potential security incidents, and escalate as necessary for further analysis and response.
Coordinate with IT and other departments to implement security controls, patches, and updates based on threat intelligence and risk assessments.
Generate and analyze security reports and metrics to assess the effectiveness of security operations and communicate key findings to stakeholders.
Stay current with emerging threats, security technologies, and industry trends to enhance SOC capabilities and effectiveness.

Qualifications

Bachelor's degree in Information Technology, Cybersecurity, or a related field. Advanced degree or certifications (e.g., CISSP, CISM, GIAC) are a plus
3+ years of experience in security operations, incident response, or related roles, preferably in a SOC environment
Experience in a SOC team and working with Managed Service Providers (MSPs) and third-party vendors is advantageous
Strong technical expertise in security tools and technologies, including SIEM, IDS/IPS, EDR, and threat intelligence platforms
Knowledge of security frameworks, standards, and regulations (e.g., NIST, ISO/IEC 27001, GDPR)
Proven track record in incident response, including handling security incidents, conducting forensic investigations, and coordinating with external parties
Excellent analytical, problem-solving, and decision-making skills, with the ability to prioritize and manage multiple tasks under pressure
Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and external partners

What's in it for you?

You join the gold standard in school safety software.
You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe.
You will work with diverse teams made up of some of the best minds in the industry.
You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees.
You will have access to a robust benefits package that includes:
- Remote-first philosophy
- Flexible paid time off
- Paid parental leave
- 11 Paid holidays per year
- Workplace flexibility
- Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
- 401(k) employer contribution to help you plan for the future
- Company paid life insurance, STD, and LTD
- Pet insurance

Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

Raptor Technologies, LLC

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